Seventeen of the most successful and knowledgeable dental consultants in the country share their secrets of success in management, technology, marketing, risk management, and much more!

This gem features a chapter by Marsha Freeman, nationally recognized speaker, consultant, and author of the Standard Operating Procedures series for dentists. In her chapter, Marsha shares with you how to utilize Standard Operating Procedures (SOPs) to protect your practice from the sudden loss of a key employee. She includes an excellent sample SOP for accounts receivable, and leaves you with detailed instructions on how to write SOPs for your office.